Frequently Asked Questions
Everything you need to know before beginning your journey to Duskmoor.
You’ll receive something new almost every week. Every two weeks, a new letter reveals another piece of the mystery. Between letters, surprise emails, unexpected text messages, hidden websites, and new discoveries keep the investigation alive. Each new clue adds another layer to the experience until Duskmoor begins to feel like a place you know, and the people in it feel surprisingly real
You’ll receive a year-long mystery told through letters, documents, artifacts, hidden websites, messages, and other discoveries that bring Duskmoor to life. Every new piece reveals another layer of the story, uncovering new questions, unexpected connections, and something new to look forward to
Lore by Letter is primarily an immersive mystery story. There are clues to notice and connections to make, but it is not a difficult puzzle game or escape room. You can enjoy the story without solving everything perfectly.
Yes. The experience is designed to unfold slowly over time. You can read casually, investigate deeply, or come back to pieces whenever you’re ready.
That’s okay. Some details are obvious, and others are easy to miss. The story rewards curiosity, but it does not require perfection. As the mystery unfolds you'll often find yourself revisiting earlier peices of the story and noticing clues you didn't recognise the first time.
Yes. Lore by Letter makes a thoughtful gift for anyone who enjoys mystery, storytelling, mail, or shared experiences. You can enter the recipient’s shipping information at checkout. If you'd like to include a gift note or if you have any special requests, you're welcome to reach out to use before or after placing your order. We'll personally review everything and make sure your gift is correct before it ships.
Your first letter is prepared and mailed within 48 hours. After that, the story continues on a regular mailing schedule throughout the year.
Yes, but it is best suited for teens and adults who enjoy mystery stories. The tone is atmospheric and suspenseful, but not graphic.
Still have questions?
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